Baggage

Everything about bags, in one place

Size limits, weight allowances, fees, prohibited items, and what to do if a bag is delayed or damaged. Save yourself the airport surprise.

Carry-on allowances

Personal item: up to 18 × 14 × 8 inches, fits under the seat. Carry-on: up to 22 × 14 × 9 inches, fits in the overhead bin.

CabinPersonal ItemCarry-on
Economy BasicYesNot included
Main CabinYesYes (22 × 14 × 9 in)
Premium EconomyYesYes + garment bag
BusinessYesYes + garment bag
Palvoryn FirstYesYes + garment bag + suite wardrobe

Checked bag fees (per bag, each way)

Max weight 50 lbs (23 kg), max linear dimensions 62 inches. Overweight (51–70 lbs): +$100. Oversized (62–115 linear in): +$150. Bags over 115 linear in must be shipped as cargo.

Route1st bag2nd bag3rd+
Domestic US$35$45$150
US to Canada/Mexico/Caribbean$40$60$200
Transatlantic$0 first bag$100$250
Transpacific$0 first bag$100$250
Latin America long-haul$0 first bag$100$250

Elite free bag allowance

Signature elite members get free checked bags on every flight, for every traveler on the PNR.

Silver

1 free (50 lbs)

Gold

2 free (70 lbs each)

Platinum

3 free (70 lbs each)

Diamond

4 free (70 lbs each)

Restricted and prohibited items

TSA and international regulations restrict certain items from carry-on and/or checked baggage. Check TSA.gov and your destination's rules before packing.

Never in checked bags

Lithium batteries, power banks, vapes, spare lithium-ion batteries, and electronic cigarettes. These must travel in your carry-on only.

Never in carry-on

Liquids over 3.4 oz (100 mL), self-defense sprays, firearms, ammunition, sharp items over 4 inches, alcohol over 140 proof, and cooking tools with blades.

Special items

Sports equipment, musical instruments, fragile items, and pets have specific rules. Most require advance notice. Contact reservations at +1 (303) 555-0100.

Delayed or damaged bag?

File a report within 24 hours of your flight at any Palvoryn Baggage Service desk, or online with your bag tag number. We locate 97% of delayed bags within 24 hours.

Baggage Service

Phone: +1 (303) 555-0120 · Email: [email protected]

Staffed 24/7 every day of the year.

Visit Help Center